Shipping policy
Ahlamart delivers groceries to customers near our shop in Najma, Doha.
Where we deliver
We currently deliver within 2 km of our shop. Delivery inside this area is free, with no minimum order.
We do not deliver outside this area yet, and we do not ship outside Qatar. If your address is outside our delivery area, the checkout will let you know.
Delivery time
We contact you to confirm the delivery time after your order is placed. Orders placed during shop opening hours are normally delivered the same day.
Fresh, chilled and frozen items
Please refrigerate or freeze these items as soon as they arrive. Someone aged 18 or over must be present to receive the order.
If nobody is available
Our driver will call the number on your order. If we cannot reach you, the order returns to the shop and we will contact you to arrange a new time. Fresh, chilled and frozen items cannot be re-delivered, for food safety reasons.
Wrong, missing or damaged items
Please check your order when it arrives and tell us the same day through our Contact page. We will replace the item or refund it.
Payment
Cash on delivery. Please have the exact amount ready where possible.